Customer focus is at the heart of everything we do

Read here what our customers say about us:

“We rely on SD Worx not just for payroll services, but for HR services as well. For instance, they recently advised us on the most tax-efficient remuneration packages available for our team, and on compliance issues. SD Worx is also one of our accredited service providers. Many of our members are new to Belgium. They can find the Belgian personnel administration system to be very complex and different from what they are used to. Working with a partner like SD Worx helps in so many ways: they excel in explaining complex issues in a clear and concise manner, provide ready solutions, and truly understand the international mindset. What’s more, SD Worx thinks and operates on an international scale. As a customer, it’s nice to work with a partner that is similar to you. It conveys a sense of trust.”

Glenn Vaughan
CEO of the British Chamber of Commerce in Belgium

 

“SD Worx processes our payroll in the Netherlands, our home base, as well as in Belgium, France and Germany. Because of the complex legislation, we have chosen to also entrust our entire HR administration in Belgium to SD Worx. They are now a true extension of our company as a result. For instance, SD Worx has made great progress in self-service capabilities, which we would like to use even more.”

Joeri Linsen
Human Resource Manager Europe at Mexx Global B.V.

 

“We are working with SD Worx for our payroll processing and handling in Europe. Their comprehensive offering combined with high level of professionalism make them a great partner to work with. Local SD Worx experts provide our HR team with outstanding customer service. In some countries, SD Worx also acts as a source of information for HR/payroll-related legal issues. Given our international footprint, it is efficient and effective to handle all payroll related issues with one single partner.”

Stefan Königs
HR Director Europe/APAC at Total Safety

 

“With fewer partners, our European payroll is lighter, clearer and more efficient. SD Worx takes a very proactive approach. Working with a partner as committed as SD Worx is a true pleasure.” More about this case

Frank Rudolf
Director Payroll at PAREXEL

 

 

“Every month, an SD Worx employee comes to our offices to help us prepare and check our payroll. The calculations have to be done according to the rules of the head office in Stuttgart for more than 600 people with a great diversity of remuneration regimes. We outsourced this service to SD Worx a few years ago when a highly experienced HR employee left our organisation, forcing us to find a solution at short notice. SD Worx was that solution. After a short interruption, we are now working again with the same SD Worx employees. They’ve integrated right away because they know our organisation, allowing our HR staff to focus on other HR tasks. Besides, SD Worx will soon review these HR tasks and submit proposals for their optimisation. In fact, we experience that they have the right expertise in-house for that.”

Eric Bailleul
Head of HR & Business Development at Mercedes-Benz Luxembourg S.A.

 

 

“The ability to work with a single provider and the same tools to manage our payroll in Belgium and the Netherlands really constitutes an asset for us. And SD Worx adapts its tools to suit our specific needs. It’s like getting customised service.”

Cathy Guelluy
Head of Payroll at GEFCO Benelux

 

FDE Video (Finance Director Europe) regarding cross-border HR complexities with a testimonial from Siemens