Businesses in every industry have been affected by the way that we now rely heavily on technology. Technology is now a part of everything we do – both at home and work—and in order to stay relevant in today’s world, all industries must continue to be innovative and remain up to date with technological advancements, especially in the workplace.
Here are three reasons why the HR and payroll industry needs to embrace digital:
1. Changing customer expectations
Customer expectations are continuously changing, and the driving force of this change comes in the form of digital technology. Computers, smartphones and other mobile devices have led to increased personalisation for customers, regardless of industry. Using technology promotes instantaneous results, meaning that customers not only expect more, they expect it faster. In addition, technology now allows organisations to store their information and data in a single place, and the payroll department can aid in this process by allowing employees to access their payslips online. Faster results and streamlined processes are attractive to both potential and current customers, and should not be overlooked.
2. Rise of Millennials and Generation Z
We are all now catering to much more intent-driven, tech savvy employees. The one-size-fits-all philosophy no longer applies, since employees expect personalised offerings and require a tailored experience. Technology is a native language of both Millennials and Generation Z, since they have grown up with technology, and this shouldn’t stop when it comes to work. The younger generations consequently find technology an attractive asset in the workplace, and are likely to be attracted to a workplace if it embraces innovation and technology.
3. Speeding up processes for payroll professionals
‘Going digital’ does not only appeal to employees and customers, since there are numerous benefits to payroll professionals too. Payroll professionals can use technology to minimise the amount of manual processes that they are required to do, which reduces human error and saves an abundance of time. Digitalisation will mean the storing of data will be much more efficient and secure; keeping your records on pen and paper is a thing of the past. Alongside the reduction in human error, storing data on a computer or online allows payroll professionals to analyse the data quickly, flagging patterns or issues that it has identified.
For payroll organisations to be able to retain customers and revenue, they need to keep up to date with what customers want. We are all living in a world where innovation, variety, and personalisation are key to a successful company, and as technology progresses, payroll organisations need to progress with it.
Much of today’s media coverage on the introduction of technologies like artificial intelligence (AI) and machine learning in the workplace express concern over the future of the human employee. Many fear their roles will be replaced by an intelligent robot that is more efficient and cheaper to employ. However, this is far from the case. SD Worx advocates the future of HR tech, but we also understand that you can never take the ‘Human’ out of Human Resources! In fact, introducing these technologies to the HR and payroll department can only reaffirm the place of the human employee in the business world.30 December 2018
Payroll is the lifeblood of an organization, so getting it right is crucial. When organizations branch out into new geographical locations, the risk of payroll mistakes heightens. It’s a scary thought for HR and payroll professionals.
30 October 2018
In the digital world, ensuring that you have a healthy work/life balance has never been so important. However, in this ‘always-on’ environment, it can prove difficult to step away from the world of work and to take that all-important break from your seemingly never-ending to do list. Some HR and payroll professionals see the introduction of HR tech as another cause of stress, with many fearing that it will threaten the future of the industry. However, the introduction of automation and other technologies could be the answer to empowering the HR professional and maintaining a healthy work/life balance.12 October 2018
With the growing importance of computers and technology in today’s world, the pressure for businesses to digitalise their workplace is rising. Although there are many benefits to be reaped, lots of people are still confused about what digitalisation is and how it will impact their employees.1 October 2018
September: the month that children dread as they make their return to school after the freedom of the long summer months. But for adults, especially those in the payroll industry, after the quiet summer period September should be a time to be motivated and to adopt that ‘back to school’ thinking. It’s important for teams not to be stagnant. In the ever-developing payroll industry, adaptability is key and so learning shouldn’t stop just because you’ve left school—in payroll and HR it’s all about continuous learning.18 September 2018
The multinational payroll industry is set to be worth 4.8bn by 2021, yet, despite the evident power of payroll, only a third of multinational organizations have a global payroll provider. Instead, they rely on a disparate selection of multiple local providers and therefore have no access to collated data or a clear insight into their employee attrition, engagement, or retention.30 August 2018
Is your HR and payroll team feeling the heat this summer? With the weather heating up, most of us want to get out and enjoy the sun or escape on a holiday. However, with more staff members out of the office, this can mean that the payroll team might be running on reduced numbers. And, typically, less team members results in a higher workload for those in the office. This is where HR and payroll technology can help, giving HR teams a well-deserved summer holiday.3 August 2018
The HR and payroll industry is in a constant state of change. New laws and regulations are introduced around the world, some of which—including GDPR—change the way the whole organization handles its processes and services.26 July 2018
Summer is finally here—and before long it will be over. HR and payroll teams face various challenges over the summer months, from increased staff holiday to keeping track of summer interns and flexible working.16 July 2018
Payroll data. How often do we stop and think about how important it is to a business? Although payroll is often viewed as a back-office function, it is an essential part of any organisation, and is much more than just payslips.5 July 2018
The multinational payroll market is growing at an impressive rate, with the entire payroll services market expected to reach 4.8 billion by 2021. The demand for international payroll services are increasing, due to the heightened need for compliance to local laws and legislations, and a demand for more comprehensive technology. However, even though the payroll market is growing, many organisations still aren’t unlocking the power of payroll.3 July 2018
The results of SD Worx’s recent international survey are in! With 1,500 respondents from nine European markets, the survey reveals that up to 87% of business leaders are now asking for employee data to inform business decisions—HR and payroll data is now being regularly used by business leaders.11 June 2018
The HR and payroll industry is in constant change, with digitalisation, GDPR, and the gig economy effecting the HR and payroll department in organisations around the world. So, how can you ensure that both your HR department and employees are able to keep up with the pace of change? It’s time to unleash the flexibility of your HR.26 April 2018
Payroll is a vital part of any organisation, whether it’s a local business or a multinational corporation. A simple payroll error can cause a large amount of damage, so getting it right is essential.
30 March 2018
PAREXEL provides best practice examples to international organisations.
With the General Data Protection Regulation (GDPR) coming into effect in May 2018, all organisations who handle data of EU citizens will need to comply with new guidelines. By nature, HR departments hold personal and sensitive employee data, including payroll data. However, with an increasing amount of payroll and HR departments adopting automated payroll processes, the question arises: how do you become compliant in a digital world, especially if you are an international company?12 March 2018
With more and more employees relying on technology and flexible working than ever before, the world is becoming increasingly connected and globalised. However, with this new reliance on global working, what do HR and payroll teams need to consider when implementing payroll for multinational companies?7 March 2018
The end of the payroll year is typically a very stressful time for payroll teams. With an extensive amount of tasks to be completed within tight deadlines, any mistakes can be costly.
However, the end of year process can be drastically simplified by engaging with tailored payroll software. This technology can be utilised to assist payroll professionals throughout the year, but how can it help payroll teams in April each year?27 February 2018
In an increasingly globalised world, there is a vast array of opportunities for businesses to explore. For companies looking to expand their international reach, payroll is one of the biggest consideration factors. Operating in multiple countries has its fair share of challenges: each region has its own local legislative requirements, and complying with these is crucial in maintaining both reputation and revenue. Here’s how outsourcing can help.12 January 2018
Technological advancements are helping to turn a vision of digitally accessible, automated payroll processes into reality. Here’s five predictions for the future of payroll:5 December 2017
A recent survey carried out by SD Worx revealed that out of 4,000 European employees surveyed, 44% had been paid late by their employers and 48% of those that had been paid late had also been paid incorrectly. The research exposes several risks for businesses associated with not paying their employees correctly: let’s explore the top three.13 November 2017
With any outsourced service that a business requires, it’s important to understand the needs that service should fulfil before selecting a provider. This is especially true when it comes to choosing payroll services: it’s one of the most important requirements to get right, and choosing the wrong provider could lead to damaged business reputation in the form of disgruntled and less productive employees, a low staff retention rate and more.8 November 2017
Big data and analytics have now entered numerous industries, including healthcare, financial services and retail. Despite many HR and payroll providers now using big data as part of their services, the industry has predominately been slow on the data uptake, in comparison to adoption within others. HR and payroll is largely an industry that relies on human intuition, rather than data and statistics, however, providers have started to see for themselves benefits of big data and analytics, and thus are beginning to implement these into their services.10 October 2017
If someone was to ask you how much your payroll operations cost, would you know the answer? It seems like a straightforward question, yet the answer for many HR professionals is often hard to pinpoint. Understanding – and therefore being able to make future projections – about how much your payroll costs requires a clear appreciation of various business components.10 October 2017
It’s a well-known fact that businesses need to continually adapt in line with macro-environmental changes in order to maintain and grow their competitive advantage, but in the fast-moving retail sector, this is especially true. The advent of technology has clearly had a huge impact on retailers across the globe in recent years, with online retail purchases catapulting tenfold and the industry as a whole riding high.4 September 2017