27 April 2020 - Reading time: 4 Minutes
Global Payroll Week is an annual opportunity to put the world of payroll in the spotlight. At SD Worx, we have relied on our payroll specialists during the past month more than ever before. Despite the unravelling pandemic and the most bizarre social circumstances we have faced in a long while, all salaries were processed smoothly and on time. That's quite a feat.
In mid-March, much of the globe entered lockdown. For some, trade and industry came to a grinding halt, others continued operations at reduced capacity or resorted to remote working. While 'needs must', it quickly became clear which industries can deal with unprecedented situations and are capable of an appropriate response. The situation did set off alarm bells for us as well, but we lost no time, implementing a step-by-step plan to ensure business continuity for our more than 70,000 customers. COVID-19 put our flexibility and resilience to the test, and our experts made it through with flying colours.
Our cloud infrastructure allowed us to easily make the switch to working fully from home, thus safeguarding the health of our people, productivity and team spirit. The cloud played an important role in the continuity of our payroll service, enabling our transition to productive home working.
The next step was to set up a Pandemic Response Team. This was by no means a luxury, as we were receiving up to 65% more calls on some days. We didn't want our customers in more than one hundred different countries to be left without support at a time when they needed us more than ever. In many countries, new temporary measures, such as furlough provisions, were created. Where necessary, we organised webinars to clarify the regulations, sharing insight with customers and the wider industry.
Thanks to the local expertise and presence, we were able to monitor all new developments closely and support our customers in all corners of the world. Payroll outsourcing has proven to be vital for our customers, as they were able to fully focus on other aspects of business continuity. They knew salaries were going to be paid on time, without a glitch.
Meanwhile, we’ve started making provisions for our eventual return to ‘normality’. This will undoubtedly occur in stages, as the various governments start to relax their measures. Our customers know they can count on us. Their payroll service has tackled the coronavirus situation smartly, withstanding a major test. A big thank you to all our co-workers for their dedication in recent weeks. Another thank you goes to our customers for their trust in our knowledge and expertise – for over 75 years now.
With the support of technology, HR and payroll professionals can rest assured that their employees are receiving the support they require and that their operations and processes are compliant around the globe.
But, for many businesses it may be difficult to work out where to start when looking to invest in the technology that provides the right support for them and their employees. There are three key areas to consider when looking to power your payroll performance with HR technology.
More than three years after voting for Brexit, the United Kingdom finally left the European Union on 31 January 2020. This momentous event will have far-reaching consequences for businesses and individuals on both sides of the Channel - but not just yet. All those late-night negotiations in Brussels and political upheavals in Westminster have brought us only to what Winston Churchill, in a very different context, called ‘the end of the beginning’.18 February 2020
Entering the second decade of the 21st century, the HR and payroll community have been overwhelmed by social and political changes affecting businesses worldwide, as well as the strong impact of technology in our daily and work lives.
What does the future of HR hold? The start of a new decade gives cause to reflect on what new advancements will occur in the HR and payroll industry.
There’s a common misconception that payroll offerings are only necessary when your organisation reaches a certain size. However, small companies should not overlook partnering with a payroll provider that fits their needs, especially when they’re looking to expand into new regions.21 November 2019
Britain’s decision to leave the European Union has left many employees on both sides of the English Channel in limbo – uncertain about how long they will be able to live and work in the country they’ve come to call home.29 October 2019
The technological revolution in the payroll sector has been steadily advancing in recent years. However, with the rise—and demand—for contactless payments, payroll technology and cashless transactions increasing in the last few years, we now find ourselves at an exciting turning point in the industry. This is supported by global industry analyst Josh Bersin, who has rejoiced that the HR industry is being “boosted by billions in venture capital funding”.15 October 2019
The clock is still ticking on the UK’s exit from the European Union and we’re still in the dark about the terms of its departure or what impact Brexit will have on employment both in the UK and the 27 remaining EU member states. With or without a deal and faced with this level of uncertainty, HR and payroll teams need to stay up to date with their HR Brexit planning and be ready for all scenarios.11 October 2019
The summer months can sometimes be quiet for the payroll department, as employees enjoy well deserved breaks. However, with the final quarters of the year approaching, it’s time to get back to work—payroll never takes a break, after all.
Here are three ways to ensure that the department is as productive as ever as it prepares for the busy second half of the year.
In today’s business landscape, organisations are facing uncertainty as they plan for the future. When managing this business change, leaders don’t always think to look to the HR and payroll departments for the answers. However, working with a Global Payroll Provider can open up opportunities that could ensure it thrives and grows despite the challenges of today.4 September 2019
Brexit. It doesn’t matter whether you’re an employee or employer, there is little clarity over exactly what it means. While the British Government scrambles for an outcome, organisations sit patiently, doing what they can to prepare for all eventualities. Considering that there is no certainty and a myriad of possible outcomes, it makes it extremely challenging for organisations to put plans in place.
When the time comes for a company to expand into new territories and take operations global, it can mean a significant increase in workload for the HR and payroll departments – so, how can expanding businesses manage this transition with ease?20 June 2019
SD Worx explains the importance of balancing global and local payroll operations for expanding international businesses and how a multinational payroll provider can help keep this balance.14 May 2019
It is often said today that data is the new oil – it’s extremely valuable, especially in international business. But, as organisations expand, their databases grow and this can impact the workload of the HR and payroll professionals, distracting them from their vital roles and left to drown in never ending streams of data.11 April 2019
Running global payroll for an organisation operating in multiple countries can, at times, become somewhat overwhelming. With various rules and regulations to comply with and huge data sets to handle, many payroll professionals would welcome a helping hand. Today, with advancements in HR and payroll technology, that hand doesn’t have to be human—in fact, embracing these technologies can unlock the power of payroll within an organisation.4 April 2019
With winter coming to an end, the sun is coming out of hibernation and spring is rolling around. But as we prepare for the time of new beginnings, with flowers blooming and the leaves back on the trees, how can you use HR Tech to make the most of the new season? Rather than being stuck in the office, battling through endless admin and other time-consuming tasks, introducing HR tech into your organisation can put a spring back in the step of the payroll function.27 March 2019
Today’s business world is becoming increasingly international as technological advancements make it easier for organizations to operate in multiple regions, or even globally. However, when it comes to modern international payroll, many businesses struggle to run their payroll on a global scale.12 February 2019
As the year draws to a close, we’re busy preparing for 2019 – but we’re also looking back on the successes of 2018 too.15 December 2018
The SD Worx team has returned from another great annual UNLEASH conference. Over 5,000 attendees gathered at the RAI Exhibition and Conference Centre in Amsterdam – the site of the first conference seven years ago.7 November 2018
Payroll is the lifeblood of an organization, so getting it right is crucial. When organizations branch out into new geographical locations, the risk of payroll mistakes heightens. It’s a scary thought for HR and payroll professionals.
30 October 2018
September: the month that children dread as they make their return to school after the freedom of the long summer months. But for adults, especially those in the payroll industry, after the quiet summer period September should be a time to be motivated and to adopt that ‘back to school’ thinking. It’s important for teams not to be stagnant. In the ever-developing payroll industry, adaptability is key and so learning shouldn’t stop just because you’ve left school—in payroll and HR it’s all about continuous learning.18 September 2018
The multinational payroll industry is set to be worth 4.8bn by 2021, yet, despite the evident power of payroll, only a third of multinational organizations have a global payroll provider. Instead, they rely on a disparate selection of multiple local providers and therefore have no access to collated data or a clear insight into their employee attrition, engagement, or retention.30 August 2018
Is your HR and payroll team feeling the heat this summer? With the weather heating up, most of us want to get out and enjoy the sun or escape on a holiday. However, with more staff members out of the office, this can mean that the payroll team might be running on reduced numbers. And, typically, less team members results in a higher workload for those in the office. This is where HR and payroll technology can help, giving HR teams a well-deserved summer holiday.3 August 2018
The HR and payroll industry is in a constant state of change. New laws and regulations are introduced around the world, some of which—including GDPR—change the way the whole organization handles its processes and services.26 July 2018
Payroll data. How often do we stop and think about how important it is to a business? Although payroll is often viewed as a back-office function, it is an essential part of any organisation, and is much more than just payslips.5 July 2018
The multinational payroll market is growing at an impressive rate, with the entire payroll services market expected to reach 4.8 billion by 2021. The demand for international payroll services are increasing, due to the heightened need for compliance to local laws and legislations, and a demand for more comprehensive technology. However, even though the payroll market is growing, many organisations still aren’t unlocking the power of payroll.3 July 2018
The results of SD Worx’s recent international survey are in! With 1,500 respondents from nine European markets, the survey reveals that up to 87% of business leaders are now asking for employee data to inform business decisions—HR and payroll data is now being regularly used by business leaders.11 June 2018
The HR and payroll industry is in constant change, with digitalisation, GDPR, and the gig economy effecting the HR and payroll department in organisations around the world. So, how can you ensure that both your HR department and employees are able to keep up with the pace of change? It’s time to unleash the flexibility of your HR.26 April 2018
Payroll is a vital part of any organisation, whether it’s a local business or a multinational corporation. A simple payroll error can cause a large amount of damage, so getting it right is essential.
30 March 2018
With more and more employees relying on technology and flexible working than ever before, the world is becoming increasingly connected and globalised. However, with this new reliance on global working, what do HR and payroll teams need to consider when implementing payroll for multinational companies?7 March 2018
The end of the payroll year is typically a very stressful time for payroll teams. With an extensive amount of tasks to be completed within tight deadlines, any mistakes can be costly.
However, the end of year process can be drastically simplified by engaging with tailored payroll software. This technology can be utilised to assist payroll professionals throughout the year, but how can it help payroll teams in April each year?27 February 2018
Technological advancements are helping to turn a vision of digitally accessible, automated payroll processes into reality. Here’s five predictions for the future of payroll:5 December 2017
A recent survey carried out by SD Worx revealed that out of 4,000 European employees surveyed, 44% had been paid late by their employers and 48% of those that had been paid late had also been paid incorrectly. The research exposes several risks for businesses associated with not paying their employees correctly: let’s explore the top three.13 November 2017
If someone was to ask you how much your payroll operations cost, would you know the answer? It seems like a straightforward question, yet the answer for many HR professionals is often hard to pinpoint. Understanding – and therefore being able to make future projections – about how much your payroll costs requires a clear appreciation of various business components.10 October 2017
The objective for payroll professionals used to be simple: all they had to worry about was paying employees accurately and on time. As organisations increasingly look beyond local domestic boundaries, the complexity of payroll operations has expanded and evolved so that the level of payroll sophistication has increased As a result, the needs and requirements of organisations globally have become more complex.6 August 2017
With Britain voting to leave the EU last June, 2016 was a big year for pan-European news. And, while the full implications of Brexit remain to be seen, it is clearly creating much discussion amongst business leaders who are already starting to plan ahead for the legislative changes that will no doubt impact both their operations and compliance.
One of the business areas most likely to be affected is international HR and payroll, so with that in mind, ‘Brexit and Business’ will be one of the key themes at our upcoming 2017 SD Worx European Conference. This year’s event will be bigger and better than ever before, taking place on the 8th February at London’s Hilton on Park Lane.