SD Worx, a global HR and payroll service provider, worked with Siemens PLM Software to implement a strictly project-driven initiative. This enterprise was delivered through central program management for local implementations
“We are working with SD Worx for our payroll processing and handling in Europe. Their comprehensive offering combined with high level of professionalism make them a great partner to work with. Local SD Worx experts provide our HR team with outstanding customer service. In some countries, SD Worx also acts as a source of information for HR/payroll-related legal issues. Given our international footprint, it is efficient and effective to handle all payroll related issues with one single partner."
Before working with SD Worx, the multinational company used 14 separate providers which resulted in a lack of visibility, clarity and documentation within the payroll process. This caused significant knowledge gaps in its staffing and payroll.
The more parties are involved, the more complex the partnership becomes, and the greater the margin of error will be. PAREXEL – an American contract research organisation (CRO) that conducts clinical research in the biotechnological and medical sectors worldwide – is fully aware of this.
Before working with SD Worx, the organisation had no standardised process for payroll and used 47 separate payroll providers across the world. This caused a lack of visibility, clarity and documentation to support the payroll process, and a high level of errors. Employee engagement was also very low and a key objective for this company was to encourage the use of Self-Service with “online payslips”, the first of many planned employee deployed services.