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4 Reasons Why You Need a Workforce Management Solution

During the first months of the COVID-19 pandemic, HR process automation and digital transformation were not considered very urgent among European countries polled in The Future of Work and People in Europe 2020. These organisations were likely more concerned about their employees’ well-being and economic survival. However, companies are now focusing on how their digital HR is organised, and only 37% of organisations claim to have reached a high level of digital maturity.   

While digital HR might have been undervalued at first sight, it has been gaining great traction over the last few years. The events of 2020 created an urgency for organisations to accelerate their digital transformation initiatives to respond to a rapidly changing landscape, and many employers are now looking to third parties to help them boost their digital maturity levels. 

So why should a workforce management solution be at the top of your list? Rapid change continues to create unique working environments that require your organisation to adapt like never before. A workforce management solution will help you find new ways to make work easy for your entire organisation—from managing costs and compliance to improving the employee experience. 

    To ensure your organisation is prepared for the future, here are four ways in which a workforce management solution will help your business balance stability and flexibility.

    1. Enhancing the Employee Experience

      In the current business climate, if companies intend to attract and retain the best talent, it is essential to pay attention to ever-changing employee needs. Workforce management and an employee-centred mindset are no longer optional if you wish to thrive in the “new normal.” The good news is that both domains are heavily intertwined, as a workplace with numerous digital and mobile options is what employees want. A workforce management solution empowers employees to improve communication and work more efficiently with convenient, easy-to-use self-service tools that allow them to balance their personal and professional lives. 

    2. Remote Working Arrangements

      Work-from-home arrangements have become the norm for many organisations, and many employers have implemented remote working as a permanent option for their employees. With ongoing innovation in workforce management technology, it has never been easier for employees to collaborate and connect with their colleagues virtually. A cloud-based workforce management solution provides “anywhere, anytime” access for employees who work away from their physical place of business. It also allows scheduling managers to manage more flexible work arrangements, ensure coverage and comply with ever-changing regulations and guidelines. 

    3. Building Talent in the War for Talent

      The war for talent is a structural issue in most European countries, and it will not disappear anytime soon. Employers must implement new and creative solutions to further optimise their workforce management practices in 2023, and adding flexibility to their teams is essential to working efficiently and effectively. Sometimes will call for fresh talent in the form of contingent or non-contingent workers, and upskilling your current employees is another approach to meeting your workforce needs.

      A workforce management system can enhance your organisation's mobility regardless of the expertise or time frame required. Such a system can help manage and support diverse, simultaneous or unparallel employee groups, ranging from those working onsite or at home to those in the field or stationed at numerous sites spread across a large geographic footprint. 

    4. Adapting to Change

      Constant change has become a daily reality for all businesses, and agility is critical for organisations during these challenging times. A workforce management solution helps your business navigate unexpected challenges and adapt to changing circumstances while ensuring compliance with all applicable regulations. The right solution can also grow with your organisation by supporting scale for sudden expansion due to the rapid opening of a new location, a merger, acquisition or organic growth.

      What to Look for in a Workforce Management Vendor  


      Employers should carefully assess which solutions could best benefit their employees, communicate transparently about future changes and offer their staff a voice. 

      The three main benefits you should look for in a workforce management solution are: 

      • Business value across your entire organisation from reducing overtime costs and eliminating unnecessary administrative processes to simplifying compliance and improving the employee experience. 
      • Future readiness and ability to adapt to your organisation’s specific needs today and tomorrow. 

      Efficient, flexible and predictive workforce management is critical to success amid the massive shifts experienced these past years. The right workforce management solution can help, but only if it fits your organisation’s specific requirements.  

        Are you wondering why your organisation should be utilising a workforce management solution and how to optimise your workforce with SAP Workforce Management?

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