Veolia Group in Poland Digitises HR Processes in Cooperation with SD Worx SAP Solutions

The Veolia Group in Poland, which has been designing and implementing useful, practical solutions for energy, waste, and water management for over 25 years, is transforming the way it manages human resources processes within the company in collaboration with SD Worx SAP Solutions. 

The implementation included SAP HCM S/4HANA Private Cloud, SuccessFactors Employee Central, and SuccessFactors Learning, enabling employee and managerial self-service, personnel administration, working time management, payroll, budgeting, and the implementation of several proprietary SD Worx solutions that extend SAP’s standard functionalities. 

The next stages of the project included integrating HR data and information based on the SAP HR system, effectively utilising employee data for decision-making process optimisation, automating document workflows, and implementing self-service tools for employees and managers. 

Photos from SAP NOW Poland, 08.10.2024, panel: Changing the Rhythm in HR: HR Transformation Process at Veolia Group Using SAP HCM for SAP S/4HANA. 

"As part of the preparation for the project implementation for Veolia Group in Poland, we conducted analytical workshops, which resulted in defining the functional scope, necessary SAP and SD Worx products to meet the client’s needs and determining the timeline and budget. Following our recommendation, Veolia decided to use SAP HCM S/4HANA Private Cloud Edition (as a natural consequence of their previous decision to adopt the ERP S/4HANA system), SuccessFactors Employee Central and Learning, and as many as 13 proprietary SD Worx products, including the SD Worx Time Management Platform and the SD Worx eTeczka (e-Folder) solution. Interestingly, as part of the implementation, we migrated over 1 million client documents to the new eTeczka," says Tomasz Franielczyk, team leader and project manager at SD Worx SAP Solutions Poland. "The results were immediate. HR processes, which were previously handled differently in various Veolia Group companies in Poland, were streamlined and unified, improving efficiency and enhancing the quality of reporting across the group," he adds. 

As a result of the implementation, HR department employees also began using the SD Worx Reporter tool for reporting. With the new system in place, all employees now receive their salaries on the same date, and payroll component algorithms have been standardised and reduced by 85%. Workforce cost monitoring is now in place, and HR process forms and applications are fully digitised. Managers and employees can now handle all requests independently. The process of granting system access, creating business email accounts, and planning and tracking working time - including attendance tracking—is now managed through a single tool. Electronic signature processes have also been integrated, and training paths can now be co-created by interested employees. Each employee has access to the HR portal and mobile versions of the tools. 

Veolia's ambition is to become a model company in ecological transformation. With nearly 218,000 employees across five continents, the Group designs and implements useful, practical solutions for water, waste, and energy management that help radically change the world. Through its three complementary activities, Veolia contributes to increasing access to natural resources, their protection, and their renewal. In 2023, the Veolia Group provided drinking water to 113 million people, served 103 million in wastewater services, generated 42 TWh of energy, and processed 63 million tonnes of waste. Veolia Environnement (Paris Euronext: VIE) achieved consolidated revenue of €45.3 billion in 2023. www.veolia.com 

The Veolia Group in Poland has been a reliable partner for industry and Polish cities undergoing ecological transformation for over 25 years. Leveraging expertise and international experience, it offers innovative environmental services and solutions that maximise synergies and benefits from circular economy principles. Operating in three sectors—energy, water, and waste—the company is involved in heat production and distribution, providing heating services to about 3 million customers, energy trading and sales, as well as water transmission and treatment. By continuously investing in expanding and modernising its infrastructure, Veolia also develops modern services related to energy efficiency improvements and Total Waste Management, contributing to the country’s sustainable development. 

Veolia in Poland employs over 4,600 people whose mission is "Renewing the world's resources." The company operates in 123 locations and manages heating networks in 58 cities. It operates through subsidiaries, including Veolia Energia Polska (holding), Veolia Energia Warszawa, Veolia Energia Łódź, Veolia Energia Poznań, Veolia Term, Veolia Energy Contracting Poland, Veolia Industry Polska, Veolia EKOZEC, and the Water and Sewerage Company in Tarnowskie Góry, along with their affiliated companies. www.veolia.pl