NelsonHall recognises SD Worx as a leader in HR Transformation Services

SD Worx, the leading European HR solutions provider, has been named a Leader in NelsonHall’s 2025 NEAT report for Experience-Led HR Transformation Services. This recognition highlights SD Worx’s continued excellence in delivering innovative, employee-centric HR solutions. NelsonHall underlines SD Worx’s European footprint and tailored offering for the SME segment. It anticipates continued revenue growth for SD Worx in 2025, driven by demand in manufacturing, engineering, retail, and healthcare - sectors with complex HR needs.

The NelsonHall Vendor Evaluation & Assessment Tool (NEAT) places SD Worx in the Leader quadrant overall, performing highly in SMEs and across Europe, citing its deep HR expertise, strong European footprint and commitment to digital transformation as key strengths. It highlights SD Worx’s capability to lead HR transformation through digital enablement and change leadership.

“We’re proud to be recognised once again as a Leader in NelsonHall’s NEAT report,” said Michael Custers, Chief Strategy Officer at SD Worx. “This reflects our unwavering focus on delivering exceptional employee experiences and strategic HR outcomes for our customers across Europe, which is more than ever relevant in these rapidly changing times. We are here to support every customer, from the smallest local to the biggest international organisation, with their HR transformation.”

“Our HCM solutions are tailored to our customers segments (SME, Midmarket and Enterprise). For each segment we continue to develop and innovate our own compliance-driven worktech solutions, combining HCM, workforce management and (domestic) payroll software,” continues Michael. “As an SAP Expert partner we also service the enterprise market, with SAP SuccessFactors. Our deep investment in compliancy, with in-country legal experts and presence in 26 European countries, is key to building long-term trusted relationships with our customers and their employees.”

The NelsonHall report highlights following key strengths:

• Pan-European expertise and deep HR capabilities: operating in 26 European countries with over 10,000 HR professionals, SD Worx brings 80 years of experience in HR and payroll solutions across Europe. 
• Experience-led and scalable customer solutions to drive digital HR transformation with initiatives such as SD Worx Academy, flexible reward solutions, electronic employee files, a rich complementary WFM offering live in fifteen countries or the mysdworx platform and app allowing central access to all HR and payroll tools.
• AI-driven transformation: early investments in GenAI, including the launch of SD Worx Buddy, enhance personalisation and smart workflows.
• Flexible technology approach with the capability to implement and deliver managed multi-process HR services on several cloud-based HCM platforms, including its proprietary solutions and partner platforms such as SAP SuccessFactors.
• One of the few HR Transformation Services providers offering a comprehensive in-country European payroll service and a broad array of services, including data and talent services.

NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in digital operations transformation. With analysts in the U.S., Europe, and India, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall's analysis is based on rigorous, primary research, and is widely respected for the quality and depth of its insight.