Customers in the spotlight

Find out what our customers say about SD Worx.

SD Worx secures strategic win with Maison Lyovel

SD Worx has successfully onboarded Maison Lyovel, the third-largest player in France’s automatic beverage distribution market, marking a major competitive win over a US-based competitor. The go-live in January 2025 reflects SD Worx’s ability to deliver complex payroll migrations with precision and speed.

Maison Lyovel, serving 8,500 clients daily and employing 610 staff across five entities, chose SD Worx for its alignment with core values: honesty, professionalism, responsiveness, and proximity. The transition was seamless, with payroll delivered accurately and on time from day one.

This success positions Maison Lyovel as a reference client in France and reinforces SD Worx’s credibility in high-stakes transitions.

Remarkable improvements compared to our previous solution… very happy we changed provider.

Stéphane Zaffran, HR Director, Maison Lyovel

Customer-Centricity in action: tackling SME absenteeism head-on

Absenteeism is a costly blind spot for many SMEs. To address this, SD Worx took a proactive approach, contacting customers directly to flag risks, explain consequences, and offer clear, practical solutions.

Rather than reacting to problems, we initiated the conversation, backed by detailed case knowledge and straightforward advice. The result? Faster resolution, stronger trust, and new opportunities to support clients beyond payroll.

This initiative didn’t just deliver results, it was recognised internally as best-in-class, winning the SD Worx CX Award for its impact, customer focus, and strategic value.

This is how we build long-term partnerships: not by waiting to be asked, but by thinking ahead for our customers.

Thanks to your proactive approach, a difficult project was handled simply and efficiently. You explained every step and followed up regularly. I give you 10 out of 10.

Benny Torfs, Finance & HR Director, CEWE Belgium

Long-Term value through payroll innovation and strategic partnership

For over 20 years, SD Worx has been the trusted payroll partner of a major international facilities services provider, delivering consistent operational excellence and innovation at scale.

Through smart automation and bespoke tools, the team achieved monthly time savings of 20–25 hours. But the impact goes beyond efficiency: a strong focus on training and employee well-being boosted engagement, with eNPS rising from 71 to 100.

More than 20 improvement initiatives have been rolled out, reducing manual errors, accelerating delivery, and enabling proactive problem-solving. Strategic workshops deepened collaboration and cut support queries, reinforcing SD Worx’s role as a long-term value creator.

This case exemplifies SD Worx’s ability to deliver sustainable, high-impact results through innovation, adaptability, and deep client alignment.